Last updated:
October 14, 2024

Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on the application, express an interest in obtaining information about us or our products and services, when you participate in activities on the application, or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the application, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.

1.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our application, and other technical information. This information is primarily needed to maintain the security and operation of our application, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use personal information collected via our application for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the application.
To post testimonials. We post testimonials on our application that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
To request feedback. We may use your information to request feedback and to contact you about your use of our application.
To protect our services. We may use your information as part of our efforts to keep our application safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
To deliver services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

4. How We Store and Secure Your Information

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

5. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information.
Request rectification or erasure.
Restrict the processing of your personal information.
Data portability.
If you wish to exercise any of the rights set out above, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

6. Refund Policy

6.1 Refund Requests

All sales are final. We do not offer refunds for any in-app purchases made. However, if you experience any issues with your purchase, please contact us at nguyenduchoangphi922016@gmail.com, and we will do our best to resolve the issue.

6.2 In-App Purchases

In-app purchases made through the application are non-refundable. By making an in-app purchase, you agree that you will not be able to request a refund for any reason.

7. Updates to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have questions or comments about this policy, you may email us at nguyenduchoangphi922016@gmail.com or by post to:

Company Name
27 Duong Van Nga, Nha Trang, Khanh Hoa, Viet Nam